Sales Admin Assistant

We are hiring!

Job Description

We are actively seeking a highly organised and experienced Sales Administrative Assistant to join our esteemed team. The ideal candidate will exhibit exceptional interpersonal and communication skills, a dedication to delivering excellent customer service, and a meticulous attention to detail and proactivity. Elevate your professional journey with us, as we not only value your proficiency and commitment but also offer exciting opportunities for growth and development. Apply now to contribute to our success and explore a role that will empower you to achieve new heights in your career.

Job Title:

Sales Admin Assistant

Department:

Sales

Reporting to:

Managing Director

Location:

Remote or hybrid

Working hours:

25-30 hours per week

Starting Salary: £12-£15 per hour, subject to regular reviews.

Main Responsibilities and Duties

Sales Support and Administration:

  • Work closely with and assist the Sales Team in the sales side of the business.
  • Assist the sales team with managing customer requests through delegated items/inbox sharing to ensure timely acknowledgment (within 24 hours) and response (within 48 hours).
  • Effectively action delegated tasks.
  • Process a variety of tasks to ensure the smooth running of sales operations.
  • Update the CRM database as needed.
  • Produce quotations.
  • Process purchase orders.
  • Liaise with customers.
  • Support administrative processes.

Sales Coordination:

  • Coordinate sales activities to align with sales objectives.
  • Track and report sales progress for presentations to the Managing Director.
  • Manage customer accounts, contacts, and orders.
  • Handle customer inquiries and complaints professionally.
  • Develop and maintain relationships with key customers.

Sales Operations and Logistics:

  • Provide administrative and clerical support for Sales Account Managers (SAMs).
  • Respond to customer inquiries, issue quotes, and process sample shipments.
  • Collaborate closely with the technical team to address customer requests and identify suitable materials.
  • Onboard customers, ensuring timely and efficient completion of their accounts and projects.
  • Liaise with customers and shipping administrators on import permits for smooth customs clearance, while also managing materials on hold.

Additional Duties

  • Any other tasks that may be required due to business needs.

Candidate Requirements – Essential

Experience and Skills:

  • 3+ years of administrative experience.
  • Proficient in working with Excel spreadsheets.
  • Demonstrated digital literacy.
  • Excellent documenting and reporting activity skills.

Organisational and Communication Skills:

  • Highly organised with excellent communication and problem-solving skills.
  • Excellent and professional telephone manner, both written and verbal.

Customer Relationship Management:

  • CRM experience.
  • Ability to build rapport.
  • Ability to learn about our products/services.

Personal Attributes:

  • Resilient.
  • Ability to work in a fast-paced environment.
  • High energy.
  • Target-driven.

Representative Qualities:

  • As one of the most important representatives of our brand, you should be proactive, entrepreneurial, and a problem solver.

**How to Apply:**
Please complete the application form to continue with your candidacy: https://lnkd.in/dWQDvwvq

ABOUT US

AbBaltis is a dynamic and forward-thinking life science company experiencing rapid growth in the IVD and Biotech industry. Our primary focus lies in the global distribution of disease state plasma and serum, making a significant impact on the advancement of medical research and development. We take immense pride in our people-oriented approach, fostering a work environment that thrives on diversity, collaboration, innovation, and excellence.

AbBaltis’ success stems from the exceptional individuals who make up our team. We are a group of A-players who possess a deep passion for their work and a commitment to driving positive change in the world of life sciences. Our team members embody our core values of integrity, dedication, and continuous learning.

PUTTING PEOPLE FIRST

  • Employee development is a key aspect of our company culture. We firmly believe in providing our employees with ample opportunities for professional growth and advancement (we fund postgraduate degrees, apprentices, training programs, etc.). Instead of implementing probationary periods, we embrace training and development phases. We have confidence in our hiring choices, believing that new team members should not be required to prove themselves. Our commitment is to provide unwavering support to our employees until they consistently meet a gold standard of performance. Additionally, we actively promote from within, recognising and nurturing the potential of our employees. By fostering a supportive and growth-oriented environment, we strive to enhance job satisfaction and create a fulfilling career path for all individuals at AbBaltis.
  • Diversity is a core aspect of our company culture. We believe that by embracing and celebrating diversity, we can create an inclusive environment where every individual feels valued and respected. Our team is proud to be international, with members working from various parts of the world, including South Africa and Lithuania. Additionally, we are a Visa Sponsorship Business, which enables us to support and sponsor our overseas employees who are working within the UK. This step further exemplifies our dedication to fostering diversity and ensuring that talented individuals from all over the world have the opportunity to contribute to the growth and success of our organization.
  • Employee wellbeing is paramount to us at AbBaltis. We understand that a healthy work-life balance is essential for personal growth and overall job satisfaction. Therefore, we prioritise providing comprehensive support systems and resources to ensure the wellbeing of our employees. From bespoke flexible work arrangements, team building activities, employee benefit packages, to wellness workshops, we strive to create an environment where individuals can thrive both personally and professionally.

Joining AbBaltis offers an exciting opportunity to become a valued member of a dynamic and passionate community that is actively contributing to advancements in the field of life sciences. We are committed to making a positive impact on the world through our work, and we believe that our employees play a crucial role in achieving this goal.

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