Job description
Department: Sales
Responsible to: Managing Director
Responsible for: N/A
Starting Salary: 20k-25k per annum with a bonus of 10k+ per year. Your performance will be in line with the agreed company KPIs, including existing account growth and new business prospecting.
Other benefits
- Health cash plan
- Life insurance
- Pension plan
- Birthday off
- Monthly team events
- Mental health & wellbeing support
- Extra holidays and 5 additional sick days after qualifying period
- Allowance for book purchases
Main Responsibilities and Duties
- Meet and exceed sales targets by achieving the set individual KPIs and objectives.
- Maintain and organise an accurate record of your call results.
- Report to the Sales Director, you will have a series of KPIs to hit, including daily calls, booking appointments for Teams Meetings, sending daily offers, quotes, and POs received and processed.
- Extract data from the database/Excel sheets and present them to the customers.
- Mine the CRM for stuck leads and bring them to a successful close.
- Maintain the CRM data base to ensure accurate records at all times.
- Process data and prepare Excel sheets for the customers.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Manage your own customer base, assisting with helping them purchase across their range.
- Continually send new product offers, maximizing customer spend.
- Develop sales opportunities within existing accounts by reaching other departments in the company (penetrating the customer account).
- Negotiate pricing and packages with new customers.
- Maximise cross-sell and upsell opportunities on each project.
- Build rapport with customers so that our brand becomes their go-to destination for disease state plasma.
- Assist the shipping administrators and the lab team when needed.
- Professionally engage with B2B clients in a consultative way.
- Cold call and chase existing orders.
- Achieve results in line with the Company's annual sales objectives & targets.
- Communicate customer needs to internal team.
- Liaise with the scientific team to brainstorm how the company can meet the customer needs.
- Serve as internal advocate for the customer.
- Be a champion for AbBaltis brand to our customer base.
Additional Duties
- Any other tasks that may be required due to business needs.
Candidate Requirements – Essential
- 2+years of telesales experience.
- Passion for sales.
- Be able to work with Excel spreadsheets.
- Confidence, excellent communication skills.
- Excellent and professional telephone manner, both written and verbal.
- CRM experience.
- Ability to learn about our products/ services.
- Excellent at ‘door opening’ and fact finding.
- Team player.
- Competitive.
- Resilient.
- Ability to build rapport.
- Ability to work in a fast-paced environment.
- Demonstrated digital literacy.
- High energy.
- Target driven.
- Really good at closing deals.
- Very good documenting and reporting activity skills.
- As one of the most important representatives of our brand, it goes without saying that you should be proactive, entrepreneurial, and a problem solver.
Candidate Requirements – Desirable
- Bilingual or multilingual.
- Experience in IVD and Biotech Market sales.
Please, follow the link if you wish to apply by completing the application form: https://form.jotform.com/230753428392358
*Vacancy will close April 30th.